Key performance indicators : developing, implementing, and using winning KPIs /
Parmenter, David
Key performance indicators : developing, implementing, and using winning KPIs / David Parmenter - 2. ed. - Hoboken, N.J. : John Wiley & Sons, 2010 - xix, 299 p. : ill. cm.
Includes index.
Introduction -- Foundation stones for implementing key performance indicators -- Developing and using KPIs : a 12-step model -- KPI team resource kit -- Templates for reporting performance measures -- Facilitator's resource kit -- Critical success factors kit -- Brainstorming performance measures -- Implementation variations for small to medium enterprises and not for profit organizations -- Implementation lessons
9780470545157 (cloth) 0470545151 (cloth)
economics--technology
Key performance indicators : developing, implementing, and using winning KPIs / David Parmenter - 2. ed. - Hoboken, N.J. : John Wiley & Sons, 2010 - xix, 299 p. : ill. cm.
Includes index.
Introduction -- Foundation stones for implementing key performance indicators -- Developing and using KPIs : a 12-step model -- KPI team resource kit -- Templates for reporting performance measures -- Facilitator's resource kit -- Critical success factors kit -- Brainstorming performance measures -- Implementation variations for small to medium enterprises and not for profit organizations -- Implementation lessons
9780470545157 (cloth) 0470545151 (cloth)
economics--technology