TY  - BOOK
AU  - Fisher, Roger
AU  - Ury, William
AU  - Patton, Bruce
TI  - Getting to yes: negotiating agreement without giving in
SN  - 0140157352
PY  - 1991///, 2. ed
CY  - New York, NY, Penguin Books
KW  - negotiations
KW  - psychology
KW  - decisionmaking
KW  - mediation
KW  - conflict resolution
KW  - agreements
ER  -