000			01132cam a22002537a 4500
001			11768542
003			SE-LIBR
005			20120809144735.0
008			100216s2010 nju 001 0 eng c
020			_a9780470545157 (cloth)
020			_a0470545151 (cloth)
040			_aDLC _dBTCTA _dHib _dSipr
041			_aeng
100	1		_aParmenter, David
245	1	0	_aKey performance indicators : _bdeveloping, implementing, and using winning KPIs / _cDavid Parmenter
250			_a2. ed.
260			_aHoboken, N.J. : _bJohn Wiley & Sons, _c2010
300			_axix, 299 p. : _bill. _ccm.
500			_aIncludes index.
505	0		_aIntroduction -- Foundation stones for implementing key performance indicators -- Developing and using KPIs : a 12-step model -- KPI team resource kit -- Templates for reporting performance measures -- Facilitator's resource kit -- Critical success factors kit -- Brainstorming performance measures -- Implementation variations for small to medium enterprises and not for profit organizations -- Implementation lessons
650		0	_aeconomics _xtechnology
852			_h33 Parmenter
942			_cMONO
999			_c76723 _d76723